We want you to be fully satisfied with your purchase. If you're not happy for any reason, you may return eligible items within 14 days of delivery for a refund.

To be eligible for a return:

• Items must be unused, unwashed, and in original condition.

• Returns must be initiated within 14 days of the delivery date.

• Proof of purchase (such as an order confirmation or receipt) is required for all returns.

How to start a return:

Email us at info@kancel.co with your order number and reason for return. We’ll provide return instructions and a shipping label if applicable. All returned items will be inspected upon arrival, and only those meeting our conditions will be approved for a refund. Refund processing time is within 14 days.

Please note: Original shipping costs are non-refundable. Return shipping fees may apply.